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ORDERING
POLICIES
When you place your order
you will be automatically taken to the shopping area of the
DeBerry Products Web site. There, you credit card information
will be processed in a secure fashion. On some products the
price includes standard shipping. On others the shipping
charges are noted clearly. Please be sure you understand
what the shipping charges will be before ordering. If
shipping charges are shown the prices are for surface
shipping in the continental US. We will be glad to compute
the exact shipping cost for air shipments or shipments to
Alaska, Hawaii or other countries.
Returns policy:
1. Contact us before returning any product.
2. Product must be returned within 30 days of shipment for
credit to be issued.
3. Product must be returned in the original packaging,
suitable for resale.
4. In some cases we will repackage product with the
repackaging cost deducted from customer credit.
5. Credit will be issued for the cost of the product only.
Shipping charges will not be credited unless the wrong or
damaged product was shipped.
6. Product is shipped FOB Dallas, TX or from several factory
locations. Product damaged in shipment is the responsibility
of the freight carrier. If your product has been damaged in
shipment you should file a claim directly with the shipping
company.
Your personal privacy is
important to us. We will not sell or share you name or
contact information with other companies.
A Bird Feeder Place - DeBerry Products Company
P.O. Box 1820, McKinney, TX 75070
eMail: sales@deberryproducts.com
Phone toll free: 888-613-9973
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